CUSTOMER

1. Submits work order or Service Request to CLM

CLM MIDWEST

1. Acknowledges Work Order or Service Request
2. Assigns a Professional Account Manager and Dedicated CLM Tech to complete work

CLM TECH

1. Performs work
2. Acquires Completion Code/Signature/ or Store Stamp
3. Work Order is closed and processed back to CLM

CLM MIDWEST

1. Processes Invoice to Customer once work order is closed